Legal notice
Shipping Policy
Last updated: October 12, 2026
1. Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays) after payment is confirmed. You will receive a shipping confirmation email with tracking information once your order has been shipped.
2. Shipping Methods & Delivery Time
- Standard Shipping: Delivery within 3–7 business days (domestic).
- Expedited Shipping: Delivery within 1–3 business days (domestic).
- International Shipping: Delivery within 7–21 business days (varies by country).
Delivery times are estimates and may be delayed due to carrier delays, customs, weather, holidays, or high order volume.
3. Shipping Costs
Shipping costs are calculated automatically at checkout based on your location, order weight, and selected shipping method.
4. Order Tracking
Once your order is shipped, you will receive a tracking number. Please allow 24–48 hours for tracking information to update.
5. International Orders
International orders may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the buyer and are not included in the product or shipping price.
6. Lost, Damaged or Missing Packages
If your package is lost, damaged, or marked delivered but not received, please contact us within 7 days of the expected delivery date. We will assist you with a replacement or refund after investigation.
7. Address Errors
We are not responsible for delays or additional fees caused by incorrect or incomplete shipping addresses. Please double-check your address before placing your order.
8. Contact Us
If you have any questions about shipping, please contact our customer service team.